Privacy Policy

This privacy policy applies to the CRM app (hereby referred to as "Application") for mobile devices that was created by Self (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".

Information Collection and Use

The Application collects information when you download and use it. This information may include:

1. Information We Collect

a. Personal Data

We may collect the following personal data from users:

• Call Logs: To track call durations and provide call history features.
• SMS Data: For managing SMS and sending messages directly.
• Contacts: To display and allow interaction with your contacts.

b. Non-Personal Data

We may also collect non-personal data, such as:

• Device information (e.g., model, operating system version).
• Usage data (e.g., app interaction metrics).

2. Why We Collect Your Data

We collect data to provide and improve the core functionality of the app. Specifically:

• Call Logs: To track and display call duration, and for call management purposes.
• SMS: To allow users to send messages directly from the app.
• Contacts: To enable call and SMS functionality directly from your contact list.

This data is only used for the stated purposes and is never sold or shared for marketing.

3. How We Use Your Data

• Provide app functionalities, such as call tracking and SMS management.
• Improve user experience through app updates and enhancements.
• Ensure compliance with legal and regulatory requirements.

4. Data Storage and Security

We are committed to securing your data. Measures include:

• Encryption: All data transmission is encrypted using industry-standard protocols.
• Local Storage: Sensitive data is stored locally on your device and not transmitted to our servers unless explicitly stated.
• Access Control: We limit access to your data to authorized personnel only.

5. Data Sharing

We do not share your personal data with third parties, except in the following cases:

• When required by law or government authorities.
• To prevent fraud or malicious activity.

6. User Control and Choices

You have full control over your data. You can:

• Revoke Permissions: Manage permissions through your device settings.
• Delete Data: Contact us to request data deletion or remove the app from your device to stop data collection.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways described in this privacy statement.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

• Google Play Services

The Service Provider may disclose User Provided and Automatically Collected Information:

• As required by law, such as to comply with a subpoena, or similar legal process.
• When they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• With their trusted service providers who work on their behalf, do not have an independent use of the information disclosed to them, and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at genniecrm@gmail.com and they will respond in a reasonable time.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discovers that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided personal information, please contact the Service Provider (genniecrm@gmail.com) so that they can take the necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information they process and maintain.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This privacy policy is effective as of 2024-12-28.

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at genniecrm@gmail.com.